Plan Familiar Premium

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Plan Familiar Premium

LUISO59
Casual Listener

Hola, soy el administrador de un plan familiar, ya envie las invitaciones pero no pueden activar elñ premium, ya cerraron sesion, la volvieron a iniciar y no les permite, que puedo hacer?

2 Replies

Re: Plan Familiar Premium

SergioDavid
Roadie

Hey @LUISO59, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

 

Can you give us more info on what happens when they try joining your plan? Do they have any trouble joining using an incognito window?

 

Let us know how it goes.

Re: Plan Familiar Premium

LUISO59
Casual Listener

Hey, thanks for the answer, i dont mind speak in english, so, when they are trying to accept the invitation i sent them, a window appers telling them that it is an error, so they cant accept, what can we do?

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