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Planning to upgrade from Premium to Family

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Planning to upgrade from Premium to Family

Plan

Free/Premium

Country

Canada

Device

Iphone XR

Operating System

iOS 12

 

My Question or Issue

As the title says. The only question I have is if I do before my the a week before they auto renewal what happens? Does the day when the auto renewal change also?

Reply

Accepted Solutions
Marked as solution

Hey @justwisted.

 

Thanks for confirming!

When you upgrade to Premium for Family, you should be able to use it immediately. Your billing date will be brought forward because of the price differences, so yes your billing date will be changed and you will have a new billing date (usually a few days earlier than your current billing date).

 

For your reference, there is more info on Premium for Family here.

 

I hope this helps! I'll be right here if you have any more questions 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Hey @justwisted, help's arrived!

To best answer your question - can you let me know if you're upgrading from Premium to Premium for Family? If that's not right, please tell me what plan are you upgrading from so I can help further.

 

Keep me posted 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

yes thats the plan. currently i'm on Premium and want to go to Premium for Family.

 

I have about 10 days before auto renewal and I'm wondering what happens if I upgrade before it. does it change my renewal date? Does it prorate it say a few dollars but keeps the same day when I signed up.

Marked as solution

Hey @justwisted.

 

Thanks for confirming!

When you upgrade to Premium for Family, you should be able to use it immediately. Your billing date will be brought forward because of the price differences, so yes your billing date will be changed and you will have a new billing date (usually a few days earlier than your current billing date).

 

For your reference, there is more info on Premium for Family here.

 

I hope this helps! I'll be right here if you have any more questions 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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