Please my prem do not work...

[mcharina]

I bought it again, and it doens't work. Im going on a trip for 8 hours. I neeeeed my music!! Please help me 🙂

[Katerina]

Hey there @mcharina,

Thanks for posting and welcome to the Community!

First, we'd recommend logging out of your account and back in to shake things up.

If that doesn't do the trick, we'd suggest trying the steps here. 

Let us know how you get on 🙂