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Premium Duo - kicks one user out when another tries to listen

Premium Duo - kicks one user out when another tries to listen

Plan Premium Duo

Country New Zealand

Device iPhone 14 Plus 2023

Operating System IOS17.4.1

 

Signed up for Premium Duo and sent invite to my hubby and he signed in as the 2nd user.  Now whenever he tries to listen on Spotify, it will kick me off if I'm listening.  We are both signed in on our own accounts, why is this happening? 

 

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1 Reply

Hey @naynay82,


Thanks for reaching out.

 

You're most likely logged into the same account 🙂 I recommend heading into the Spotify app's Settings and clicking on Account. Does it show the same username there?

 

Let me know.

MaximSpotify Star
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