Premium Failed to Activate?

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Premium Failed to Activate?

maxpower851
Newbie
I have been paying for Spotify Premium for nearly a year now. For my birthday I got a 3-month Spotify gift card. I activated it on my account and I stopped paying the subscription fee assuming that I had three months. Now my premium account is deactivated and I have no way to redeem my 3 months.
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Re: Premium Failed to Activate?

MattSuda
Community Legend

Hey @maxpower851

 

Sorry for the late reply.

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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