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Plan
Premium family
Country
Italy
Device
(iPhone X, Macbook Pro late 2017, pc)
Operating System
(iOS 12.1.2, Mac OS 10.12(latest update), Windows 10.)
My Question or Issue
Hello,
i just started my family premium, I paid €14,99 and my premium works fine but in the family section (where I should invite people) when I click “send invite” it doesn’t do anything don’t letting me invite anyone.
I’d like to invite my sister, she lives in my same home and she already has an account but I can’t send her any email (like it’s said in the description of the family premium)
Hi there,
Can you please send me a screenshot of what you're seeing (maybe the error message)?
Looking for your reply so I can help you further! Thanks 🙂
Hi @AlexSkorpion,
If you're getting any error messages, please send a screenshot.
Also, can you check if the same thing happens on a different device?
Thanks! 🙂
Hello,
yesterday I tried on another one device (pc) and it worked, it seems that it didn’t allow the popup to come up in Safari
Hi @AlexSkorpion,
I'm glad you could solve your problem, if you need help with anything else let me know! Have a lovely day 🙂
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