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Premium Plan Cancellation

Premium Plan Cancellation

I cancelled my premium plan and noticed I have still been getting charged. Looks like there is a second account with my card attached it that I was unaware of. I was hoping you could help me find the account and cancel it so I stop getting charged. 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
2 Replies

Hello! Based on my own experience, I recommend that you contact support and inform them of the situation and provide the they ask , so you can try to cancel Cancel Premium and even ask for your money back or transfer Premium to your main account with the help of support.

https://www.spotify.com/about-us/contact/

 

I hope you can solve your problem! 😉

HI team

I have removed or cancelled subcription of spotify from **bleep** account already but autpay in google pay still showing  subcription and not getting removed

please help to remove asap 

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