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Premium Subscription

somesh4ever
Newbie

Hi,

I do not have any active premium accounts username : somesh4ever, somesh569, but i am still charged for the premium subscription for the past few months. I am being charges 9.99 per month to my amex card ending - <removed private info>. last transaction id : 320170960289100118. Can you please look into it and let me know

 

Thanks,

Somesh

1 Reply
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Re: Premium Subscription

MattSuda
Community Legend

Hey @somesh4ever

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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