Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Premium Subscription

Premium Subscription

Hi,

I do not have any active premium accounts username : somesh4ever, somesh569, but i am still charged for the premium subscription for the past few months. I am being charges 9.99 per month to my amex card ending - <removed private info>. last transaction id : 320170960289100118. Can you please look into it and let me know

 

Thanks,

Somesh

Reply
1 Reply

Hey @somesh4ever

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts