Premium Trial to Family Account

[Viiuldaja]

I just signed up for a 60 days Premium Trial. Now I want to switch to Family Premium. Do I have to pay instantly or after 60 days? Thanks.

[Billy-J]

Hey @Viiuldaja, thanks for reaching out to the Community!

Great question.

You will have to pay for Premium for Family on a certain date. Spotify will tell you when you will be charged before you start your new subscription. Keep in mind that your billing date will be brought forward due to price changes.

I hope this helps 🙂 I'll be right here if you have any questions.

[Viiuldaja]

Now I signed up for Premium Family, and I have been charged as of today. So my 60 days free trial is**bleep**! 😞

[Billy-J]

Hey @Viiuldaja,

It seems like these offers can't be redeemed with any other deal, so I'd recommend reaching out to Customer Support, who can take a look.

Have a great day 🙂