My acc reduced to free Don't know whyy
Hey @Alaayyyy, and welcome to the community.
Hope you’re doing great!
I’m sorry to hear this - but no worries, I can definitely help out here.
First, let’s check to see if you’re subscribed to Premium. Can you go to your account > Subscription > and tell me what it says, either Free or Premium?
Let me know how this goes 🙂
Thanks for the info!
Can you go to your Receipts page, and send me a screenshot of the whole page(make sure to hide sensitive info when posting to the community). That’ll tell me your subscription date.
Let me know how that goes!