I pay every month 9,99 euro's but im not premium anymore I started with premium since 2012-03-12, and since 29-11-2013 im not premium anymore and im still paying 9,99 Hopefully u guys can help me, Thanks Rik
Just additional information, my username with 11 digit number is now different from the one I was assigned when I signed up for premium. I wonder if a glitch in the sysmtom changed this. I have the original 11 digit id number, and wonder if changing back to it would fix the problem.
Either way it sounds like you have two accounts now. If you get in touch here they can fix things. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.
jwylot As I previosly stated I have done that, and replied to the automatic response and still havent gotting any further replies. Please stop suggesting the same adivice when it leads to no where, if you cant help me move me to someone that can.