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I'm writing because my premium subscription has changed to free today, that's pretty weird since I've paid for a month of premium and not 10 days. Hope you can help me.
<Community Rock Star edit - removed personal and private info>
Hey @Jacopos, and welcome to the community.
Hope you're doing great!
Could you try following these steps?
Let me know how this goes 🙂
Yes I do. Neither was send me an email from the costumers service
That’s odd! Could you try checking out your Spotify account page, and let me know what your subscription status is?
Keep me posted!
It says it is Spotify free, as you could see I paid the month...
Thanks for the reply!
Let's check to see if you are accessing the right account.
First, could you try checking your receipts here: