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Premium account gives me ads

Solved!

Premium account gives me ads

2 weeks ago I am getting ads on my premium account

 

Plan

Premium

Country

Belgium

Device

Samsung Galaxy S10+

Operating System

Latest Android version

 

My Question or Issue

2 weeks ago I began getting ads on my premium account.

I already logged off and on again.

I checked my payments. (All payed)

I checked my subscription. (Premium)

 

I did already take all the steps necesary to repair this issue. (Read on this forum)

 

What can I do?

 

Kind regards,

 

 

Bregtvdb

 

Reply
Top Answer
Xenia
Moderator

Hey @lepsilak,

 

Thanks for reaching out here and welcome to the Community! We're happy to shed some light on the situation 🙂

 

As mentioned by @OneByBoo podcasters can now choose to include dynamic ads into their episodes with Spotify as the receiving end of content and functioning as an "open stage" streaming platform for all. There's more info on ads in podcasts in this Spotify Answer.

 

Hope you find this information useful. Let us know if you have any other questions.

20 Replies

Hey there @JediBhuddist

 

Thanks for reaching out about this. 

 

Would you mind letting us know if this is happening in the Made For You section or with other playlists?

 

Also, could you send over your device's make, model, OS version and the Spotify version you're currently running so we can take a better look? 

 

Keep us posted.

NovyModerator
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