Premium account not recognized

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Premium account not recognized

lariasrom
Regular

 

Plan

Premium

Country

USA

Device

Google Pixel & Google home

Operating System

Android

 

My Question or Issue

 Hi - I have a premiun account and I have been having issues to get google home to play songs in my account even though they are linked. I just went intoy profile on-line and Irealizee that for some reason my account is listed as being free instead of premium. Couldyou please look into this?

Thanks

Lucia

1 Reply

Re: Premium account not recognized

Rock Star 22
Rock Star 22

Hey @lariasrom,

Thanks for reaching out :)

 

Yes, this is a live issue - and I'd recommend checking out this thread for more info on this and and the next steps to follow.

 

I hope this helps! If you need help with anything else, just let me know :) 

Billy-JRock Star 22
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