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Premium account still playing ad

Premium account still playing ad

I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. The whole reason I pay for a premium account is so I never hear another ad against my will. So. Since I can’t find a customer service number anywhere I guess I post here.
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1 Reply

Hey there,

 

Thanks for posting in the Community.

 

Did the ads interrupt the playback or were they pop-ups? What were the ads about?

 

You can also check here how to contact our customer support team, if you have to.

 

Keep us posted,

 

Cheers!

DianModerator
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