Premium activated

[user-removed]

Hi,

I just clicked on a song for some song info. Instead I got the message that Premium was activated. Now I have the Premium test week which I didnt want. How can I undo that?

Regards

[osornios · Accepted solution]

Hey @user-removed

Without any payment details, no charges can be made, so you could enjoy the trial and your account should go back to Free after it.

If you want to 'undo' the trial, fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.