Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium and Hulu - Wrong Account Associated

Solved!

Premium and Hulu - Wrong Account Associated

Plan

Free trying for Premium

Country

United States

 

Device

(iPhone 7 and PC)

Operating System

Windows 10

 

My Question or Issue

 I tried to take spotify up on the offer for Premium and Hulu but for some reason it associated my wifes spotify account with instead.  I canceled the offer on her account and tried to use my won but it says I have already taken  advantage of the offer.  Is there any way I can use this spotify account and my hulu account for the offer rather than my wife's?

Reply

Accepted Solutions
Marked as solution

Hello, @ConcreteDonkey!

Sorry to hear about your issue! I would recommend contacting support. If this doesn't work, please don't hesitate to reply with what advice they gave you! 

Hope this helps. 

- Emily

View solution in original post

2 Replies
Marked as solution

Hello, @ConcreteDonkey!

Sorry to hear about your issue! I would recommend contacting support. If this doesn't work, please don't hesitate to reply with what advice they gave you! 

Hope this helps. 

- Emily

Thanks for your help.  I was having a hard time finding the actual tech support but we connected this morning and got it all figuresd out.

Suggested posts