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Premium and Hulu - Wrong Account Associated

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Premium and Hulu - Wrong Account Associated

ConcreteDonkey

Plan

Free trying for Premium

Country

United States

 

Device

(iPhone 7 and PC)

Operating System

Windows 10

 

My Question or Issue

 I tried to take spotify up on the offer for Premium and Hulu but for some reason it associated my wifes spotify account with instead.  I canceled the offer on her account and tried to use my won but it says I have already taken  advantage of the offer.  Is there any way I can use this spotify account and my hulu account for the offer rather than my wife's?

Reply

Accepted Solutions
Marked as solution

emily-grace

Hello, @ConcreteDonkey!

Sorry to hear about your issue! I would recommend contacting support. If this doesn't work, please don't hesitate to reply with what advice they gave you! 

Hope this helps. 

- Emily

View solution in original post

2 Replies
Marked as solution

emily-grace

Hello, @ConcreteDonkey!

Sorry to hear about your issue! I would recommend contacting support. If this doesn't work, please don't hesitate to reply with what advice they gave you! 

Hope this helps. 

- Emily

ConcreteDonkey

Thanks for your help.  I was having a hard time finding the actual tech support but we connected this morning and got it all figuresd out.

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