Premium customer

[Axxxie]

I am already paying every month for premium function but i can not play any music because "i need to upgrade to premium" why is that?

[JuanCamilo]

Hey @Axxxie and welcome to the Spotify Community!

It's possible that you have more than one account and have logged in to the wrong one. If your account was created through Facebook, try logging with the "Log in with Facebook" button.

If it wasn't, try logging in with your username and password. Make sure that you're not entering the full email address in the username box. We recommend you try both methods so that you can check which one is Premium.

Let us know if you have any other questions.