Premium did not work, but I was being charged. How can I speak to someone about this issue?

Reply
Highlighted

Premium did not work, but I was being charged. How can I speak to someone about this issue?

Sophiemaclean
Sophiemaclean
Newbie
‎2019-06-22 11:39 PM

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
0 Likes
1 Reply

Re: Premium did not work, but I was being charged. How can I speak to someone about this issue?

OneByBoo
Rock Star 16
Rock Star 16
‎2019-06-23 05:04 AM

Hey there @Sophiemaclean

thanks for posting !

 

Please use this help page to make sure you're logging in to the right account.

 

However, checking out this Premium troubleshooting page can also help solving the issue.

 

Let me know how it goes :)

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Reply
SUGGESTED POSTS