Premium duo adress issue

[#1]

Hello.
Me and my friend moved to Iceland couple weeks ago. My spotify acc was registered back in Poland, his here in Iceland.
I've subscribed to premium duo plan today and wanted to invite him.
We both put the same adress that we're staying, even tried to use one of ours home adress back in Poland. In every scenario he gets "it seems that you're trying to join duo plan from another country. duo plan is available only for couples, who live together. try again when you'll be staying on the same adress."
My acc info says, that because of I have prem acc I don't have to change location where i'm staying and he doesn't have any other option than Iceland.
Is there any way to fix that?

[Maxim]

Hey there,

Thanks for coming to the Community.

In this case, you would need to update your account's country setting by updating your payment method to one that's been issued in Iceland. Once that's been done, your country setting will update on your next billing date and he'll then be able to join your plan 🙂

https://support.spotify.com/article/country-region-settings/

Hope this helps.

[mustafamohammed11121]

Hello, 

 This Didn't really help me out. Me and my sister have tried everything. But still it says, "it seems that you're trying to join duo plan from another country. duo plan is available only for couples, who live together. try again when you'll be staying on the same adress.". I am very annoyed of this. Please help me out as soon as possible.

[Maxim]

@mustafamohammed11121,

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!