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Premium duo payment but still not premium

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Premium duo payment but still not premium

Plan

Premium Duo

Country

Portugal

Device

Oppo A53s

Operating System

Android 12

 

I'm a premium duo user for a little while but today I've got an error message saying that I'm no longer a premium user on the Spotify app because of a failed payment.

So I added my PayPal account again, and successfully made the payment (the money did got out of my account), but still I'm still a free user.

Already tried to delete Spotify cache and all that but still nothing.

 

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Accepted Solutions
Marked as solution

Please ignore,

As turns out, I didn't finish the process and the money did return to my bank account.

Problem solved.

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1 Reply
Marked as solution

Please ignore,

As turns out, I didn't finish the process and the money did return to my bank account.

Problem solved.

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