Premium for Family is gone for the whole family

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Premium for Family is gone for the whole family

Julianvan
Casual Listener

Since today morning my spotify premium is gone for me and the rest of the family. The last payment was the 12th of May so I don't know what happened. Can anyone help me please?

 

2 Replies
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Re: Premium for Family is gone for the whole family

Rock Star 4
Rock Star 4

Hey @Julianvan thanks for reaching out to the community,

 

Could you describe your situation more? Are you the owner of the family plan and are you living at the same address?

 

Let me know,

Jack 🙂

JᴀᴄᴋRock Star 4
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Re: Premium for Family is gone for the whole family

Julianvan
Casual Listener

Well, we live at the same adress and we all pay for it and now it's gone.

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