Premium for Family only plays on 1 device...!

[drogen_omen]

I had a Premium account and my wife and son signed up for a free account, i then got Spotify Premium for Family and invited them but they still cant listen to their own music on ipad and phone while i'm listening to music on my phone, it just shows with continue listening on this device or listen on other device.

It doesnt seem like this Spotify for Family subscription works, and i'm paying for it.

Plan

Premium

Country

 New Zealand 

Device

iPhone 8

iPhone 8

iPad Air

Operating System

Windows 10

My Question or Issue

[Maxim · Accepted solution]

Hey @drogen_omen,

It sounds like all family members are trying to use the same Spotify account to listen to music at the same time.

To be able to listen to music at the same time, all family members need to have their own Spotify account. If they don't have a Spotify account yet, they can sign up on http://spoti.fi/2e1FH6k.

You can learn how to invite family members to your Premium for Family plan here: https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/

[drogen_omen]

Thank you, that worked.

Both my son and wife have their own accounts but were signed in to spotify app with my account.

logged my account out and logged their accuonst in and now all working.