Help Wizard

Step 1

NEXT STEP

Premium gone after updating the app

Premium gone after updating the app

Hi, so I have just updated the app and my Spotify asked me to login again. I think I usually login with facebook and then when I check my premium has gone to free. I am sure this is the only account I have cause of the picture I put on my Spotify which was the same as before. I have logged out and log back in its still the same.

 

Reply
1 Reply

Hey @snowiee98, thanks for reaching out to the Community!

 

Could you let me know what your subscription status is here? If it says free, can you follow some troubleshooting steps here?

 

Keep me posted 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts