Help Wizard

Step 1

NEXT STEP

Premium just stopped working on phone

Solved!

Premium just stopped working on phone

 

Plan

Premium

Country

 

Device

S10e

Operating System

Android

 

My Question or Issue

So, Ive had spotify Premium for several years now, same payment method and everything has always worked fine. Now on my phone I dont have premium, lost my downloads and Ive tried re-logging and that did not help. According to my profile on the internet I have paid for this month, it has gone through, it is paid and has been working for 2 weeks since then. But today it just doesnt.

Reply

Accepted Solutions
Marked as solution

Congrats, I re-downloaded the app and it worked. Why this bug even exist I don't know, maybe even clearing the cache would've worked but stupid bug to even happen in the first place.

View solution in original post

2 Replies
Marked as solution

Congrats, I re-downloaded the app and it worked. Why this bug even exist I don't know, maybe even clearing the cache would've worked but stupid bug to even happen in the first place.

Hey @Baashh.

 

Glad to hear you managed to sort this one out! 

 

Let us know if you have any other questions 😉

Suggested posts