Premium member without access

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Premium member without access

1Legionnaire1
Newbie
I 've read 100s of solutions without success. Paid a bundle deal that includes Spotify Premium. When I go to download anothing, an ad pops up wanting to know if I want to upgrade to Premium! Of course I end up at square one again. All this worldly technology huh....nothing and I mean nothing has helped. All I can do is cancel altogether and ditch Spotify full stop. Tried off/on, uninstalling etc nothing
1 Reply

Re: Premium member without access

Rock Star 11
Rock Star 11

Hey 1Legionnaire1,

 

Welcome to the community!

 

Sorry to hear you are having issues.

 

In order to help could you please first check that you have been charged for the Premuim service by checking this link:

 

https://support.spotify.com/us/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

 

 

Robert_WRock Star 11
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