Premium membership just stopped

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Premium membership just stopped

Newbie

Plan

Free/Premium 

Country

 The netderlands

Device

Iphone 5s

Operating System

Beats me

 

My Question or Issue

 I started the app tonight an all the sudden my account was set to free, which is freaking odd cuz I know I have a premium membership. So I strolled down in my bank history and noticed spotify stopped charging me after october 2018! Why? I dont know, but I kept my premium status after that and didn't recieve any emails. So what gives. Maybe I missed something. And it happened after some update from a few days ago. If it possible for me to get back my membership or do I have to pick a new. 

1 Reply
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Re: Premium membership just stopped

Rock Star 22
Rock Star 22

Hey @SparkyM, and welcome to the community.

Hope you're doing great! 

 

I'm sorry to hear this. Could you try checking out this support article for more information on this and the next steps to take?

 

Let me know how this goes 🙂 

Billy-JRock Star 22
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