Premium not connected to my account Help

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Premium not connected to my account Help

tanfv2010
Newbie

 

I signed up for .99 for 3 months to try out Spotify. I just looked and I have been charged 9.99 for the past 3 months.  The Premuium subscription is not connected to my account.  

 

I have tried to sign in and out. I have tried to see if I have more than one account. I do not.  can some one help me connect my account to my payments.

T

1 Reply

Mantisentil
Community Legend

Hello there @tanfv2010!

 

I'd suggest you to check this link to get in touch with the right people to address your questions. I hope they will be able to help you 🙂

 

Have a great day!

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