Premium not working on a different device

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Premium not working on a different device

Gallagorilla
Newbie
I damaged a phone and had another activated, downloaded and logged into the same account but it shows I'm not premium. I'm not going to be billed again for the SAME account I've had premium on. So what do I do?
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Re: Premium not working on a different device

Rock Star 24
Rock Star 24

Hey @Gallagorilla

 

It sounds like you are logging into the wrong account.

 

Check out these support article:


https://support.spotify.com/account_payment_help/account_help/problems-logging-in-to-spotify/

 

https://support.spotify.com/account_payment_help/login_help/do-i-have-an-additional-account/

Does that help?

MattSudaRock Star 24
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