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Premium not working on my phone

Premium not working on my phone

I upgraded to Premium but it keeps saying I don't have Premium on my phone whenever I try to turn off shuffle or do other Premium features. I'm able to download the album I want to listen to but it still shuffles in other songs. This is literally the only reason I want to pay for Premium and it isn't doing it.

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1 Reply

Hey @CyborgPorcupine,

Apologies for the late reply, but maybe I can still help 🙂

 

Could you try quick log out/in? If that doesn't help, could you try reinstalling the app following thesesteps?

 

If you're still having trouble, I'd recommend checking out this support article for more info and the next steps to take.

 

Have a nice day 🙂

Billy-JSpotify Star
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