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Premium on app but not on website

Premium on app but not on website

I paid Php129 using my card to avail premium. I see that I am premium in the app but in the website Im only Free. What should I do? Any suggestion? Thank You!

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1 Reply

Hey @Babeboom08,

Apologies for the late reply, but maybe I can still help 🙂


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
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