Premium on pc but not on mobile

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Premium on pc but not on mobile

Dragonnnn
Casual Listener
My account is premium on the pc but when i logged on my phone its says its a free account.
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Re: Premium on pc but not on mobile

Rock Star 24
Rock Star 24
Try logging in with your username instead 🙂
MaximRock Star 24
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4 Replies

Re: Premium on pc but not on mobile

Rock Star 24
Rock Star 24

Hey @Dragonnnn,

 

It sounds like you've got a second account with Spotify. Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails -- that will mean your extra account is registered with that email.

 

  • If you don't have another email address, note how you log into the Spotify app usually.
  • If you use your Facebook details try entering your Spotify username (if you created one originally).
  • If you use your Spotify username try entering just your email address.
MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium on pc but not on mobile

Dragonnnn
Casual Listener

i used the same email to login on both plataforms, i dont know if i can register 2 accounts with the same email but i dont think its possible.

Solution!

Re: Premium on pc but not on mobile

Rock Star 24
Rock Star 24
Try logging in with your username instead 🙂
MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Premium on pc but not on mobile

Dragonnnn
Casual Listener

Thanks that worked, i just dont understand why logging with the email was entering with a second account.

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