Premium paused after 2 days i paid it

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Premium paused after 2 days i paid it

luxorif
Newbie
Hello. On 12.04.2017 i bought and activated a spotify gift card for 10€. 2 days later (14.04-15.04) i get an e-mail that my spotify sub is paused and it want to pay for it. Spotify, are you trying to rob me? Explain me pls **bleep**
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Re: Premium paused after 2 days i paid it

Rock Star 24
Rock Star 24

Hey @luxorif

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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