Premium problem

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Premium problem

jaayguzman
Newbie

My premium trial ended on September 20 and I believe it ended it the same day.  I got this receipt the same day but my card was still charged??

1 Reply

Re: Premium problem

JulianDavid
Roadie

Hi @Trishajustason, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, our team will be able to check your account and clarify what's going on with your subscription.

 

Let us know how it goes and if you have any other questions.

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