Premium states MYR14.90/month by credit card but charged MYR 22.40/month

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Premium states MYR14.90/month by credit card but charged MYR 22.40/month

adzlan89
Casual Listener

Plan

Premium

Country

Malaysia 

Device

Huawei Mate 9

Operating System

Android

 

My Question or Issue

Hi Spotify community, I was browsing through the website and i realized that the monthly fee is only RM14.90/month if i were to pay by credit card which is the case for me. Unfortunately, i'm charged with RM22.40/month instead. Can i know why the difference in payment?

 

Thank you

 

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Solution!

Re: Premium states MYR14.90/month by credit card but charged MYR 22.40/month

Rock Star 24
Rock Star 24

Hey @adzlan89,

 

Thanks for reaching out.

 

It sounds like you're subscribed to Premium for Family instead of regular Premium.

 

You should be able to manage your plan at https://www.spotify.com/family/overview/.

Let me know how it goes :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Premium states MYR14.90/month by credit card but charged MYR 22.40/month

Rock Star 24
Rock Star 24

Hey @adzlan89,

 

Thanks for reaching out.

 

It sounds like you're subscribed to Premium for Family instead of regular Premium.

 

You should be able to manage your plan at https://www.spotify.com/family/overview/.

Let me know how it goes :)

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Premium states MYR14.90/month by credit card but charged MYR 22.40/month

adzlan89
Casual Listener

Many thanks Maxim.

 

your solution works. thank you!

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