Premium stopped before subscription ended

[Jochua]

Plan

Premium

Country

 Singapore

Samsung edge 7 

Operating System

Android

My Question or Issue

 Premium ended before subscription ends

[OneByBoo]

Hey there @Jochua,

This sounds odd.

Can you provide some more info so we can start figuring out how to help?

Waiting on your update 😃

[Jochua]

Hello!

I subscribed premium for 1 year. However it was removed after less than a month.

[Guido]

Hey @Jochua.

Thanks for getting back to us.

We'd like to know what kind of Premium time you have bought. If you bought it directly from us, or from a third party? The more information, the better 🙂

Perhaps you can find some help on this page. If not, and you have questions, please let us know.

Have a nice day.