Premium subscription charged twice in the same month

[inesssss]

Plan

Premium

Country

Spain

Device

iPhone 6s,  Macbook air 

My Question or Issue

Hello,

I was checking my bank account and I just realized that I got charged twice the same amount (9,99) on the same day that I renewed my premium subscription (on December 1st, 2018). 

Looking forward to your reply.

Thank you very much!

Ines

[Billy-J]

Hey @inesssss, and welcome to the community.

Hope you're doing great!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information and the next steps to take.

I hope this helps 🙂