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Premium subscription disapear

Premium subscription disapear

Hello,

After some issues with login i create again a account with same e-mail (i don't know how, looks like account removal) and now my premium subscription is not available anymore.

 

Number of my subscription order: P09177A360 

 

Thanks in advance!

Best regards,
Carlos Eduardo Santiago

Reply
1 Reply

Hey @user-removed, and welcome to the community.

Hope you're doing great! 

 

When you create a new account, that means that everything is fresh again and that it is 'new.' In this case, I'd recommend contacting Customer Support here for more info and further help.

 

Have a nice day 🙂 

Billy-JSpotify Star
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