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Premium subscription not available on iOS

Premium subscription not available on iOS

 

Plan

Premium

Country

 INDIA

Device

(iPhone 5s,)

Operating System

(iOS 12.1.4)

 

My Question or Issue

 Is Premium Subscription for iOS users restricted in India? It is working fine on Android. Please find the screenshot of the premium subscription notification. Please help. Thank you.

IMG-20190305-WA0009.jpg
Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend checking this article for more help 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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