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Premium subscription not in effect

Premium subscription not in effect

Hi, I've just upgraded to the premium service but non of my client recognize me as premium yet(both on Windows and Linux with the latest version).

 

And accessing the spotify main site gives this error on all my browsers with multiple DNS tried.  

503 Service Unavailable

No server is available to handle this request.

 

I'm on Shaw Cable internet btw.

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4 Replies

Hey @azusa0127

 

Check out this support article:
https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

Does that help? Let me know how it goes

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

Hey @azusa0127

 

Sorry for the trouble.

 

I am seeing tweets to @SpotifyCares about the website 503 error:

 

https://twitter.com/BakerIsabella/status/856754169918537728

 

I think there is a temporary problem with the Spotify server. I suggest trying again later today.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

Thanks for the advise, and yes that appealed to be a temporary issue which is resolved by now.

 

It was just so weird when having such a condition that almost nobody seemed reported and no announcement delevered.

Glad to hear it's working now 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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