Premium subscription payed twice

[Kordian-Pawlak]

Plan

Premium

Country

Poland

Device

Samsung Galaxy A50

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

So last month i checked my bank account and i saw that I payed twice for one month premium, payments were done 3 days apart. I just tought that maybe it counts as 2 so i decided to wait a month to see results and now I got a message from bank app that transaction wasn't successful as I don't have money for next month subscription. Although I payed twice in october which means 19.99 pln for nothing. What should I do now?

[Petya]

Hey there @Kordian-Pawlak,

Thanks for reaching out! That's not cool. 

This article can help shed some light on why you see double charges in a month. If this doesn't help, feel free to reach out to support.

Keep us posted!