Premium subscription problem

[Hurrie]

: I already paid for premium and this website confirmed i am subscribed to premium but my spotify app is still on free subscription. I can't choose my own music.

[KatesHere]

Hey there @Hurrie, welcome to the community!

That's not good. Can you log out and back in your account? It should shake things up.

Let me know how that goes 🙂

K

[ashton992]

I too have the same problem, worked ok on IOS, but just moved to a new android phone and logged in very disappointed to not access premium features

[KatesHere]

Hey there @ashton992, welcome to the community 🙂

That's not cool! Could you follow this survey? It should help point you out in the right direction. 

Let me know how it goes 🙂

K