Premium subscription to the wrong account

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Premium subscription to the wrong account

Newbie

Hello, 

I just got the 60-day Spotify premium subscription but I accidentally set it up on the wrong account. I have 2 accounts a new one that I created because I couldn't remember the password (but I ended up remembering it and now don't use the new one at all). When did my card details I was logged in as the new account instead of the old one without noticing. I was wondering if I could swap my subscription between the 2 accounts. 

 

thank you, 

Ashleigh

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Re: Premium subscription to the wrong account

Roadie

Hey @ashleigh_2409, welcome to the Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a closer look at both of your accounts to see what we can do.

 

We hope that helps.

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