Announcements

Help Wizard

Step 1

NEXT STEP

Premium user :Want to change my payment method but It said I´m a free acount

Premium user :Want to change my payment method but It said I´m a free acount

Hello!! I have a premium account since 6 months ago... I want to change the payment to another credit card, but Spotify webpage said I have the free trial! help please!!

Reply
1 Reply

Hey @11152395321,


you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts