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Premium with Hulu, not offered but still showing my account?

Premium with Hulu, not offered but still showing my account?

erikthegood

Plan

Premium

Country USA

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

I recently updated my payment information for the premium subscription. I originally subscribed a year ago or so with the Hulu upgrade. My account shows I have the Hulu upgrade, it is the package I am subscribed to, but I am also directed to screen explaining hulu upgrade is no longer available.  I understand the offer is no longer available but is my original subscription still valid for Hulu or is that also discontinued? Thank you

 

Reply
1 Reply

Billy-J

Hey @erikthegood, thanks for reaching out to the Community!

I'll be happy to help.

According to this Ongoing Issue:

 

The issue has been resolved,

If you were affected by this issue you can reach out to Customer Support here.

Thanks!

Billy-JSpotify Star
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