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Premium wont work

Premium wont work

When I enter my card it says "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I tried my other card it said the same thing so I called both banks and it says its spotify thats not letting me through PLEASE HELP I have been trying for over 2 weeks now!!

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1 Reply

Hey @nashawn423,

 

Welcome to the forums! And sorry for the issue your facing.

 

Could you try again but this time before you do clear all browsing history on the computer and cache. Then open an incognito window and try that way.

 

If that does not work please perfom the same steps, but this time on a different netwrok connection?

 

Let me know how you get on 🙂

 

 

Robert_WRock Star 11
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