I pay money every month to have premium, but suddenly I can only use it like its a normal account (free). Whats going on, Im logged in with my account and I checked if the payment worked and it did. I don't know what to do.
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Hey there @Louisahaim96, welcome to the community!


That's odd but let's try to figure out what's going on. Can you try taking this survey that can point you out in the right direction?



Let me know how it goes!





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