Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Premium

Premium

Hello, I had a premium subscription, change password because I suspected that unknown listened to my account. Now I have no premium anymore? Without free? Why? I have paid once this month ?! Grateful for answers.
Sincerely,
Maria Andreasson

Reply
1 Reply

Hey @mimmimulle,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!


Have a great day!

Luke

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts