Premium

[Manzanedoo]

Inicie una prueba premium desde un dispositivo antigüo el cual me daban 7 dias gratis. Y ahora en el nuevo dispositivo no me deja ni hacerme premium ni tener la prueba de los 30 dias.

[Alfredo]

Hey @Manzanedoo, welcome to the community1

Right now, the community is supported in English, so I hope you don't mind me replying like this 🙂

Sounds like you could have multiple Spotify accounts created with your information. You can make sure you have the correct account following these steps.

At the moment, you can only use a payment method to redeem a promotion once. This means that if you've used the same card to get the 30-day trial or a different promotion in the past, you won't be able to use it again on a new account.

All the best.